We finally cancelled our paid AOL service

My wife and I have had AOL for about 13 plus years. We had been meaning to cancel the account and switch to other free email users but never got around to it. Even after AOL starting allowing you to keep your existing AOL email address we set up a couple of other email addresses with Gmail and others but kept on paying AOL their monthly fee.

But yesterday after a bizarre episode I finally got around to cancelling my paid AOL account. They sent us an email to tell us that the credit card that we were using was about to expire and that we had to update the credit card information in order to keep the account current. And they gave us one days notice to accomplish this.
So my wife got online to do this and she called me in. Low and behold in addition to the usual information about our credit card (like, name, account number, expiration date) they wanted the pin number for the credit card (even if we did not have one) and the routing number for the bank issuing the credit card (tell me who knows this).

We didn’t have either of these but finally got around to canceling our paid service and switching over to their free service. I’ll bet we are not the only ones they lost but AOL won’t figure it out until they are completely out of business.